My Discord role has not appeared
Confirm you joined the correct Bunker server and that the Discord account shown on your Account page is the one you use there.
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Confirm you joined the correct Bunker server and that the Discord account shown on your Account page is the one you use there.
Your access remains active until the end of the period you’ve already paid for. After that, Bunker Premium is removed automatically.
Return to Services and try again. Your purchase will be added as soon as your payment is confirmed.
Sign out on the Account page, then restart Discord login and choose the correct account.